Putting the pieces together: a worked example
Module 10 — Putting the pieces together: a worked example
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Theory is easier to hold when you see the parts cooperate. Here’s a realistic Cowork-style task and which features fire, so the whole machine clicks.
“Every Monday, gather last week’s support tickets, summarize the top complaints, and put them in a Word doc in my Reports folder.”
What happens, mapped to the modules
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Connector (Module 9): Claude uses the support-tool connector to pull last week’s tickets. The raw tickets are bulky, so it doesn’t keep all of them on the main desk.
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Subagent (Module 8): It might hand the “read 200 tickets and extract complaints” job to a subagent, which churns through them on its own desk and returns a short list of themes — keeping the main context (Module 4) clean.
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Skill (Module 5): To produce a proper
.docx, Claude matches the task against a document-creation skill, loads it, and follows its instructions (and runs its scripts) to build a real Word file — not a guess. -
Memory / CLAUDE.md (Module 3): Your standing instructions (“our reports always start with an executive summary, use the company logo”) shape the format automatically.
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Hook (Module 7), optional: a PostToolUse hook could copy the finished file to a backup folder every time.
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Scheduled task (Module 11): the “every Monday” part means this whole thing runs on a schedule, untouched by you.
The lesson
No single feature does the job. The art of mastery is knowing which piece handles which part.